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About Me
Hi! I’m Janine, the owner of J9’s Designs. J9’s Designs is a one woman show on the Eastern Shore of Maryland. I am a teacher by day and a maker by night. My passion for making pretty things started with a scrapbook, stickers and fancy edge scissors that were given to me as a Christmas present in 2002. I was a dedicated scrapbooker for... Read More
FAQS
What is your turnaround time?
I do my best to fulfill and ship orders out within 5–10 business days, sometimes sooner. Please note that turnaround time may be longer during holidays and can also depend on the current production schedule.
Do you accept returns or exchanges?
I do not accept returns or exchanges, and all sales are final. However, if there is an issue with your order, please reach out to me directly via the contact me link on the website.
Are you able to send me a proof before shipping out my product?
I do not send any finished (engraved or cut) proofs. The only proof I can send, if requested, is a digital design proof.
How do I get in touch with you?
Please send me an email at ShopJ9sDesigns@gmail.com or send me a message via the "message us" button on every product's page.
Are you able to create a custom item or design?
Yes, please reach out to me, and I would be happy to work with you on a custom item or design. Please note that a design fee may apply depending on the complexity of the item and/or design.
Are you able to engrave my logo?
Yes, I ask that all logos be sent in black and white and in either PNG or SVG format.
Can you do custom Wholesale Orders?
Yes, please reach out to me directly for any custom orders.
Do you all ship Internationally?
I currently only ship within the United States.
Why is the engraving on my board lighter or darker than what is shown on your website?
Because our boards are made of all natural woods, the engraving will vary depending on the specific grains of that board. Each board will be unique and one of a kind.
Do you apply any finishes to your cutting/charcuterie boards?
No, I do not apply any type of finish to my boards.
Can I place my cutting/charcuterie board in the dishwasher?
No, please only hand wash boards with warm water and a sponge using soap. Hand-dry with a dish towel. Refrain from leaving the board soaking in a sink or dishpan.
I noticed an imperfection on my finished product. Why is that?
Each wood sheet is milled down from large pieces of lumber. Occasional imperfections such as knots, slight roughness, grain patterns, or differences in color are common with natural wood.
Why is the engraving on my item lighter or darker than what is shown on your website?
Because our wood sheet items are made of all natural woods, the engraving will vary depending on the specific grains of that wood sheet. Each item will be unique and one of a kind.
My ornament is exactly what I expected! I love it! And it came quickly too.
i love these beautiful made keychains! the Seller was really helpful and gracious with...
Ordered this for my friends family and they thought this was "so stinking cute!"
Contact
You can start a chat with me via messenger
on any product page or you an email me at:
ShopJ9sDesigns@gmail.com